Conditions of participation 

2. All guests must be physically fit. Upon booking, the customer confirms that there are no medical objections to his/her participation in the booked sports.
3. The reservation is valid only after a confirmation of availability by Starpine Lodge and the receipt of an appropriate booking confirmation.
4. The balance can be paid by bank transfer or PayPal.
5. The customer is in charge of any possible bank or PayPal charges/fees.
6. A reservation can be cancelled at any time. The termination is effective from the date of the written receipt by Starpine Lodge. In case of cancellation, the following cancellation fees apply: cancellation more than 14 days prior to arrival: no charge.  13 days and less prior to arrival: 100% cancellation fee.
7. Starpine Lodge is allowed to re-occupy the through resignation / withdrawal vacated room/s.
8. There will be no refunds granted, in case the customer cannot further participate in the booked package activity due to, during the stay sustained, injuries
9. Starpine Lodge does not make any concessions, does not grant any refunds or credits in case of late arrival, early departure or miss of booked meals or activities.
10. The customer may transfer his rights and obligations to a third party before arrival. In this case a handling fee of € 25, – is due. The transfer law involves merely the originally booked package. A modification of the package depends on the availability of the activities and can lead to additional costs due to higher prices. Changing the package to a more favorable no refunds are granted. Starpine Lodge can reject the new participant if the latter does not meet the present entry conditions or due to legal objections to his participation. If a third party takes over the contract, both, the third party and the initial participants, are jointly liable
    to Starpine Lodge for the package price and any additional costs caused by the contract transfer.
11.  Starpine Lodge strongly recommends the conclusion of certain insurances such as travel insurance, trip cancellation insurance, trip interruption insurance, baggage insurance, travel medical insurance.

Termination by Starpine Lodge

11. Starpine Lodge has the right to exclude customers after prior warning if their behaviour disrupts other customers permanently, put other customers at risk, or potentially can cause damage to materials or buildings of Starpine Lodge. Serious misconduct may result in immediate exclusion. Refunds will not be granted in any of these cases.

Liability

12. Participation in the offered sports as well as the approach to the respective localities are within the responsibility of the participant. Starpine Lodge does not take responsibility for any risks linked to any exercise connected to an exercise or risks that are taken knowingly by the customer when purchasing the package. Starpine Lodge does not take responsibility for any injuries or damages the customer might sustain while being misconducted by other participants or third parties.
13. Any liability on the part of  Starpine Lodge for loss or damage to the property of the participant is excluded. Equipment of Starpine Lodge should be treated properly and carefully. In case of loss or damage due to the participant’s gross negligence the latter is liable for the damage.
14. The use of the facilities of Starpinelodge  such as swimming pool,  fitness and yoga area etc. is at the customer’s own risk. The instructions /usage rules are to be followed at any time. Parents or guardians are liable for their children.

Limitation of Liability

15. The contractual liability of Starpine Lodge for damage other than physical is limited to 3 times the travel price as long as the damages were not caused deliberately or by gross negligence.

General

16. Participation failures due to injury during the stay will not be refunded.
17. Starpine Lodge does not take any responsibility for the failure of booked services due to weather conditions or unexpected or unforeseen events that are not in our sphere of influence. In this case there is no refund granted for any cancelled services. However, we will make a strong effort in order to offer an alternative.
18. Each activity has certain inscription times that need to be respected (available on site).  In case of cancellation after  the the respective inscription time, the activity will be fully charged to the client.
19. Starpine Lodge reserves the right to use quotations limited to certain periods.
20. The invalidity of individual clauses of the travel contract does not affect the validity of the entire contract or of the remaining clauses.

Vouchers

21. All vouchers must be presented at the time of booking and be confirmed by us to be valid.
22. Vouchers are only valid for one person per trip.